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KEY MARKETING TERMS

UNDERSTANDING MARKETING

Term
Definition
Press Release:
An official statement delivered to members of the news media for the purpose of providing information, making an official announcement, or making a statement.
Pricing Strategy:
The method a company uses to price its products or services, considering factors like cost, competition, and perceived value.
Product Marketing:
The process of bringing a product to market and promoting it, which includes defining its positioning, messaging, and launch strategy.
Prototype:
An early, interactive sample or model of a product, website, or app built to test a concept or process.
ROAS (Return on Ad Spend):
A marketing metric that measures the amount of revenue earned for every pound spent on advertising.
ROI (Return on Investment):
A performance measure used to evaluate the efficiency of an investment, calculated by dividing the net profit by the cost of the investment.
Reach:
The total number of unique people who see your content.
Responsive Design:
A web design approach that ensures web pages render well on a variety of devices and window or screen sizes.
Retention:
The activities and strategies companies use to reduce customer defections and keep them engaged with the brand.
SEM (Search Engine Marketing):
A digital marketing strategy used to increase the visibility of a website in search engine results pages, primarily through paid advertising (PPC).
SEO (Search Engine Optimisation):
The practice of increasing the quantity and quality of traffic to your website through organic (non-paid) search engine results.
SERP (Search Engine Results Page):
The page displayed by a search engine in response to a query by a user.
SQL (Sales Qualified Lead):
A prospective customer that has been researched and vetted by both marketing and sales teams and is deemed ready for the next stage in the sales process.
SWOT Analysis:
A strategic planning technique used to help an organisation identify its Strengths, Weaknesses, Opportunities, and Threats.
Sales Enablement:
The process of providing a company’s sales team with the resources they need to close more deals, such as content, tools, and training.
Segment:
A subgroup of a larger market where individuals share similar characteristics, needs, or behaviours.
Segmentation:
The process of dividing a broad consumer or business market into sub-groups of consumers (known as segments).
Share of Voice:
A measure of the market your brand owns compared to your competitors, often used to gauge brand awareness and visibility.
Social Media:
Websites and applications that enable users to create and share content or to participate in social networking. Key platforms include Facebook, Instagram, X (formerly Twitter), LinkedIn, and TikTok.
Social Proof:
The idea that people will conform to the actions of others under the assumption that those actions are reflective of the correct behaviour. Examples include testimonials and user reviews.
Sponsorship:
A marketing technique where a company provides financial or other support to an event, person, or organisation in exchange for exposure.
Style Guide:
A comprehensive document that outlines a brand's writing and design standards to ensure complete consistency in its communication.
TAM/SAM/SOM:
Acronyms for different subsets of a market: Total Addressable Market (the total demand for a product), Serviceable Available Market (the segment of the TAM you can reach), and Serviceable Obtainable Market (the portion of the SAM you can realistically capture).
Target Audience:
A particular group of consumers at which a product or service is aimed.
Testimonial:
A written or recorded statement from a satisfied customer that commends the value of a product or service.

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