ABOUT US
MARKETING, BRAND BUILDING, BUSINESS DEVELOPMENT
Our Story: A Decade of Solving Problems for UK Businesses
Our journey didn't start with marketing; it started with solving complex commercial problems. Since 2012, our team has been helping UK SMEs navigate challenges and achieve their goals through our sister brand, the Dispute Resolution Agency. This experience gave us a unique insight: growth isn't just about looking good, it's about having a commercially sound strategy where every element works in harmony.
We saw a gap for a new kind of agency—one that combined genuine business development acumen with powerful creative thinking. In Puzzle Creative, we built it. We are the one-stop shop marketing and business development agency designed to deliver not just campaigns, but commercial results.
Puzzle Creative was founded by Will Chalmers, an entrepreneur with a passion for both creative problem-solving and commercial success. With a background spanning over a decade in business development and marketing, particularly through building the Dispute Resolution Agency, Will Chalmers knows first-hand the challenges and opportunities UK SMEs face. His vision for Puzzle Creative is simple: to be the flexible, strategic partner that helps ambitious brands put every piece in the right place, unlocking new levels of growth and impact.
What We Believe
We believe that the most powerful results happen at the intersection of two key ideas:
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Creative Problem-Solving: Your brand deserves more than just a formula. We apply fresh, creative thinking to make you stand out, connect with your audience, and tell a story that people remember.
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Commercial Rigour: Creativity must have a purpose. Every decision we make is rooted in strategy, data, and a deep understanding of what it takes to drive revenue, increase profitability, and build sustainable growth.
How We Work
We are your integrated growth team. We simplify the complex by bringing all the essential functions of brand, marketing, and business development under one roof. Our approach is built on:
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Collaboration: We work as an extension of your team, embedding ourselves in your business to understand your challenges and goals.
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Clarity: We cut through the jargon and focus on what matters, providing clear plans and transparent reporting.
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Connection: We ensure your brand story, marketing messages, and sales activities are perfectly aligned to create a seamless customer journey.
what we do
We provide a complete suite of services to solve your growth puzzle. As a one-stop shop marketing and business development agency, we cover every angle:
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Website Design & Build
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Branding & Design
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Social Media Management
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SEO & Local SEO (GEO)
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Content Writing
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Strategy & Business Development Support
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Advertising, PPC & Campaign Management
Every Business Is a Puzzle. We Find the Missing Piece.
For any business to succeed, every piece - your brand, your marketing, your sales strategy, your digital presence - needs to fit together perfectly. We founded Puzzle Creative to be the strategic and creative partner that makes that happen, connecting your vision to a clear plan for growth.
